Every effort has been made to ensure the accuracy of all information contained herein. e-nitiative shall not be liable for any changes resulting in wrong product description, tax code and/or price. The shown information (specifications, prices, taxes) should be considered as an indication and can be changed at any moment and without any prior notice.
At ict2schools we are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
All UK schools will have to provide their own schools address along with your DFES number and official school order number. Orders will be vetted and then released under credit terms of a 30 days payment from shipment of goods.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We deliver your order right away. We will normally deliver your order to you within 1-2 business days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK 20% VAT is added.
New items come with various 1-5 year's manufacturer guarantee, depending on type of product. Check item info popups for exact length of guarantee for your chosen product(s).
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01279 730900 or fax us on 01279 730809
ict2schools will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
When you first receive any new goods please ensure you have followed any registration process that the manufactuer requires. If you product is faulty under warranty then please either contact us on 01279 730900 or the manufacturer directly. In most cases the producer (or manufacturer) will take the goods directly back for repair within the guarantee period.
DOA (Dead on Arrival)
You need to ensure you tell us if you think there are any missing, faulty or damaged goods in your delivery. We request that you tell us within 48 hours of recepit.
If you wish to cancel your order, please contact ict2schools asap. If goods have been dispatched please follow refunds proceedure below.
All items incorrectly supplied will be replaced/refunded upon customer request.
All items correctly supplied and returned because of customer non satisfaction / cancellation will incur a 20% (order value) restocking fee.
Our Contact details:
Tel: 01279 730900
Fax: 01279 730809